Maintenance & vendors
Run maintenance requests from report to resolution, with a vendor directory to match.
Maintenance requests capture what needs fixing, where, how urgently, and who is handling it. The dashboard flags urgent requests so nothing slips.
The maintenance workflow
- 1
Log the request
Create a maintenance request against the property/unit with a description, category, and priority. Photos of the problem can be attached.
- 2
Assign a vendor
Pick a service provider from your vendor directory — plumbers, electricians, general contractors — with their contact details on file.
- 3
Track progress
Move the request through its statuses as work progresses, and record the cost when the job is done so it feeds into your expense reporting.
- 4
Close it out
Mark the request resolved. The full history stays attached to the unit for future reference.
Managing vendors
The Vendors section is your service-provider address book: company, trade, phone, email, and notes. Keeping it current means assigning the right person to a job takes seconds.