Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: December 2024
Data Protection
256-bit encryption & secure storage
Transparency
Clear data usage policies
Your Control
You own and control your data
Compliance
GDPR & local law compliant
Information We Collect
Account Information
When you create a PropertyLink account, we collect information such as your name, email address, phone number, and company details. This information is necessary to provide our services and communicate with you about your account.
Property and Tenant Data
As a property management platform, we store information about your properties, units, tenants, leases, payments, and maintenance requests. This data is essential for the platform's core functionality.
Usage Information
We collect information about how you use PropertyLink, including login times, features accessed, and system interactions. This helps us improve our service and provide technical support.
How We Use Your Information
- Provide and maintain PropertyLink services
- Process payments and financial transactions
- Send automated notifications and reminders
- Provide customer support and technical assistance
- Improve our platform and develop new features
- Comply with legal obligations and prevent fraud
Data Security
We implement industry-standard security measures to protect your data:
- 256-bit SSL encryption for data transmission
- Encrypted database storage
- Regular security audits and penetration testing
- Multi-factor authentication for admin access
- Regular automated backups with geographic redundancy
Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- With trusted service providers who assist in platform operations
- To protect the rights and safety of our users
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and associated data
- Export your data in a portable format
- Restrict or object to data processing
- Withdraw consent at any time
Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain some information for legal compliance, fraud prevention, or legitimate business purposes for up to 7 years.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, contact us:
Zambrite Enterprise Management Limited
Email: support@zambrite.com
Phone: +260 978 825 597
Hours: Monday to Friday, 8:00–17:00 CAT